Privacy Policy Agreement
Digital Umbrella Web Technologies agrees to the following Privacy Agreement:
The Company considers customer privacy paramount, and to demonstrate our firm commitment to privacy, the following agreement has been created to explain our policies and procedures in relation to all data collected.
Types of Data Collected
Digital Umbrella Web Technologies collects data related to our users through the following methods:
• Automated means such as communication protocols and cookies
• Online registration and online signup forms
• Sales inquiries and transactions
• Online Customer communications
• Offline communications and interactions
• Third-party sources of information
Depending upon the method of collection and use, the data collected may include information about the user from forms, registrations and transactions (such as name, title, address, company, phone number and e-mail address), financial/transaction information (such as credit card, cvv, and payment information), information about use of Digital Umbrella Web Technologies web sites (such as electronic communications protocols, web pages visited, and cookies) and user preferences and privileges.
Electronic Communications Protocols and Cookies
Digital Umbrella Web Technologies may receive data from you as part of the communication connection itself through the standard electronic greeting between your computer and our servers. This information often consists of network routing (where you came from), equipment information (browser type), Internet Protocol address, date, and time. At this time,e our server will also query your computer to see if there are “cookies” previously set by Digital Umbrella Web Technologies.com to facilitate log in or other site navigation procedures. A “cookie” is a small piece of information sent by a web server to be stored in a web browser so it can later be read back from that browser.
Cookies: Some parts of the Digital Umbrella Web Technologies site use cookies (including signup forms) to collect information about visitors’ use of the website and to facilitate return visits. The information collected from cookies is tracked to enhance security and/or to improve the functionality of the website by avoiding duplicate data entry, facilitating navigation, and increasing the relevance of content.
Cookies on the site may collect the following information: a unique identifier, user preferences, and profile information used to personalize the content that is shown, and user information to access Digital Umbrella Web Technologies’s user forums. Some cookies used by Digital Umbrella Web Technologies.com may remain on the user’s computer after they leave the website, but the majority is set to expire within 30 – 365 days. There may be some cookies on certain tools that are of longer duration. Cookies may also be of benefit to you by creating a more streamlined login process, keeping track of shopping cart additions and preserving order information between sessions. In the future, as we enable further customization of the site, cookies will help in assuring that information provided to you will be the most relevant to your needs.
While we do not offer an opt-out on the site for cookies, browsers provide you with information and control over cookies. You can set your web browser to alert you when a cookie is being used. You can also get information on the duration of the cookie and what server your data is being returned to. You then have the opportunity to accept or reject the cookie. Additionally, you can set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users can generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion.
The Data We Collect and How We Use It
Digital Umbrella Web Technologies collects data from users for the following purposes:
To engage in transactions for service. Name, address, email, purchase details, and credit card/payment information may be collected and stored as part of the transaction history. The majority of the data collected under this category is contact information. Digital Umbrella Web Technologies may need to share some of this data (address, payment) with credit card clearing houses, banking institutions, and other similarly situated third parties that are required to accomplish the transaction.
To provide future service and support. To provide future service and support. Information collected for this purpose includes both contact data and information related to products and services/support requested. This information is also used to provide service, product updates, and similar notices.
To select content. Data may be collected to help create website content and navigation that is most relevant and user-friendly. This includes data collected as a result of site navigation as well as data provided in forms.
To respond to user inquiries and requests for information. This data includes registrations for online newsletters, opt-in mailing lists and specific requests for further information.
To provide various Digital Umbrella Web Technologies communities, such as resellers, with relevant product alerts and updates. These updates are related to product releases, prices, terms, special offers, and associated campaigns. This data is sent out as part of the program member signing up for the relevant program or online account.
To better tailor marketing to user needs. We may use information from purchases and requirements to provide you with timely and pertinent notices of product releases and service developments that address your needs and requirements.
To better respond to requests for service or quotes for product and equipment purchase. To better respond to requests for service or quotes for product and equipment purchase. Digital Umbrella Web Technologies will pass contact information to the appropriate Digital Umbrella Web Technologies salesperson or reseller for follow-up related to Digital Umbrella Web Technologies products or services.
From the referral “tell a friend” function. If a user elects to use our referral service to inform a friend about our site, we ask them for the friend’s name and email address. Digital Umbrella Web Technologies will automatically send the friend a one-time email inviting them to visit the site. Digital Umbrella Web Technologies uses this data for the sole purpose of sending this one-time email and tracking the success of our referral program.
As a result of your participation in interactive discussions and public forums. There are parts of the website that permit you to participate in interactive discussions. Some of these are moderated; all are subject to access for technical reasons. Digital Umbrella Web Technologies does not control the content that users post, and some may serve as public discussion forums. As in any interactive forum open to many users, you should carefully consider whether you wish to submit data and should tailor any other content submitted appropriately.
Secure Client Area, Customer Customization, Preferences, and Opt-Out
New Customers are automatically registered for access at http://digitalumbrellawebtechnologies.com/clients. The Secure Client Area allows users the ability to create users, add/delete users, add/delete user privileges, and opt in (or out) of services and mailing lists. The Secure Client Area provides them with control over their preferences for electronic information delivery.
Digital Umbrella Web Technologies has also provided master users the ability to manage their account or profile information. We maintain the data and allow master users to update it as needed. To change this information, you must be a current customer and log in with a user ID and password and follow the prompts to “update my profile.” We continue to expand the profile of services and information that you may access and update.
Please note that some email communications are not subject to the general opt-out. These include communications related to downloads; communications about sales transactions; information about software updates, patches, and fixes; disclosures to comply with legal requirements; and network upgrades or other related service maintenance.
Security
Digital Umbrella Web Technologies is concerned with the security of the data we have collected and has in place commercially reasonable measures to prevent unauthorized access to that information. These measures include policies, procedures, employee training, physical access, and technical elements relating to data access controls. In addition, Digital Umbrella Web Technologies uses standard security protocols and mechanisms to ensure the secure transmission of sensitive data such as credit card details.
In the event that individual personal data is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, Digital Umbrella Web Technologies will notify the affected individual of the breach by email or fax or, if Digital Umbrella Web Technologies is unable to contact the individual by email or fax, then by U.S. mail. Notice will be given promptly, consistent with the legitimate needs of law enforcement and any measures necessary for Digital Umbrella Web Technologies or law enforcement to determine the scope of the breach and to assure or restore the integrity of the data system. Digital Umbrella Web Technologies may delay notification if Digital Umbrella Web Technologies or a law enforcement agency determines that the notification will impede a criminal investigation, unless and until Digital Umbrella Web Technologies or the agency determines that notification will not compromise the investigation.
Policy Updates
If we are going to use your data in a manner different from that stated at the time of collection, we will notify you via email. In addition, if we make any material changes in our privacy practices that do not affect user data already stored in our database, we will notify you by email or post a prominent notice on this website notifying users of the change. In some cases, where we post the notice, we will also email users who have opted to receive communications from us, notifying them of the changes in our privacy practices.
We may update this policy from time to time to describe how new site features affect our use of your data and to let you know of new control and preference features that we provide you.